Public Service Loan Forgiveness (PSLF) and TEACH Grant Updates
The U.S. Department of Education (ED) has announced that the customer service and processing work associated with the Public Service Loan Forgiveness (PSLF) and Teacher Education Assistance for College and Higher Education (TEACH) Grant programs is shifting to ED via StudentAid.gov.
Beginning May 1, 2024, these programs will began transitioning to ED and will no longer be managed by MOHELA. To allow for the transition of the PSLF and TEACH Grant Programs to StudentAid.gov, the processing of all forms is temporarily paused starting May 1, 2024.
For the PSLF Program, the form processing pause is expected to last into July;
For the TEACH Grant Program, the form processing pause is expected to last into fall 2024.
For more information, please visit StudentAid.gov/streamlining.
Borrowers can continue to submit PSLF forms during the pause, but they will be put on hold and not processed until July. We encourage you to use the PSLF Help Tool to submit your forms. Effective May 1, 2024, manual PSLF forms should be sent by mail to U.S. Department of Education, P.O. Box 300010, Greenville, TX 75403. Forms may also be faxed to: 540-212-2415.
TEACH Grant Program recipients have two choices regarding form submission during this time. You can do either of the following:
Submit a form now by mail* for the current or upcoming school year. Processing of that form will be held until the fall, when the transition to StudentAid.gov is complete; or
Wait until fall 2024 to submit your form on StudentAid.gov.
* Send TEACH forms to TEACH Grant Program, P.O. Box 300010, Greenville, TX 75403. Forms may also be faxed to: 540-212-2415.
StudentAid.gov/streamlining will be updated as new information becomes available so check back often.
Welcome to our new MOHELA portal
If your account recently transitioned to our new servicing portal, we're excited you're here. It's time to create an online account. You can also read our info page about the transition.
MOHELA Transitioning Loan Servicing Platforms
We're making enhancements! MOHELA is part of Federal Student Aid's (FSA's) long-term servicing solution that will eventually allow you to fully manage your federal student loans on StudentAid.gov. Transitioning to StudentAid.gov will ensure borrowers can continue to successfully manage repayment of their federal student loans in a secure, long-term servicing environment.
No action is required of you as part of this change. MOHELA will continue to be your student loan servicer and will remain in contact with you regarding updates to your account. You may notice changes to our website and communications during this transition. For more information about how FSA is changing your student loan web experience, visit StudentAid.gov/streamlining.