Important Announcements

On Oct. 30, 2025, the U.S. Department of Education published final Public Service Loan Forgiveness (PSLF) program regulations that will be effective on July 1, 2026. We'll provide updates when the regulations are implemented. For now, there are no impacts to borrowers, payment counts, or discharges.

Visit StudentAid.gov/publicservice for more information about PSLF and current program requirements.

For more information about employer eligibility, visit StudentAid.gov/pslf/employer-search.

To apply for PSLF, use the PSLF Help Tool at StudentAid.gov/pslf.

A federal court issued an injunction preventing the U.S. Department of Education from implementing the Saving on a Valuable Education (SAVE) Plan and parts of other income-driven repayment (IDR) plans.

Thanksgiving

In observance of Thanksgiving, we will be closed for business on Thursday, November 27. Our offices will reopen during normal business hours on Friday, November 28.

Due to the federal holidays, payments may take up to five business days to post to your account. This delay will not change the effective date of your the payment.

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MOHELA Accessibility

MOHELA has a strong commitment to providing our users with a website experience that is accessible to all. We continually make improvements to our website as we strive to be Web Content Accessibility Guidelines (WCAG) 2.1 compliant. This effort is ongoing.

Summary of Accessibility Features

  • Adherence to the ADA standards for color contrast

  • Navigation to main content by use of skip navigation links

  • Keyboard access of interactive elements on the website

  • Forms and inputs on the website provide informative instructions and appropriate error messaging

  • Images have alternative text

  • Website pages have meaningful titles

  • Heading structures are logical and provide sufficient meaning for page topics

  • Table row and column headings are clearly identified

  • Compatibility with screen readers for these accessibility features

Alternate Formats

Current and prospective borrowers are entitled to receive any student loan related communication or document in an accessible, alternative format. Borrowers interested in receiving student aid forms, student loan statements, notices, written communications, and publications in alternative formats should contact us directly at 1.888.866.4352 or by email at Grp.AltForm@mohela.studentaid.gov. MOHELA offers various alternative formats such as Braille, large print, audio CD, and digital navigable formats supported by computers and digital talking-book players, delivered through data CD, email, or other electronic means.