MOHELA Accessibility
MOHELA has a strong commitment to providing our users with a website experience that is accessible to all. We continually make improvements to
our website as we strive to be
Web Content Accessibility Guidelines (WCAG) 2.1 compliant. This effort is ongoing.
Summary of Accessibility Features
Alternate Formats
Current and prospective borrowers are entitled to receive any student loan related communication or document in an accessible,
alternative format. Borrowers interested in receiving student aid forms, student loan statements, notices, written communications,
and publications in alternative formats should contact us directly at 1.888.866.4352 or by email at
Grp.AltForm@mohela.studentaid.gov. MOHELA offers various alternative formats such as Braille, large print,
audio CD, and digital navigable formats supported by computers and digital talking-book players, delivered through data CD, email, or
other electronic means.