The U.S. Department of Education is reviewing the recent Executive Order regarding the Public Service Loan Forgiveness Program. The Program is not changing today, and borrowers do not need to take any action. To learn more about the current program requirements, see your progress and payment counts, or submit a PSLF form, visit StudentAid.gov/publicservice.
A federal court issued an injunction preventing the U.S. Department of Education from implementing the Saving on a Valuable Education (SAVE) Plan and parts of other income-driven repayment (IDR) plans. As a result, the IDR and online loan consolidation applications are temporarily unavailable on StudentAid.gov. Borrowers can still submit a paper loan consolidation application.
If you have an IDR application that has not been processed within 60 days and have an unpaid bill within 10 days of the due date, MOHELA will automatically place a processing forbearance as directed by Federal Student Aid to your account. No action is required by you. MOHELA will notify you once your application is processed. Please visit studentaid.gov/SAVEaction or log into your MOHELA online account for more information.
Welcome to our new online portal! Here are a few tips for creating and logging into your online account:
Mohela.com login information didn't transfer over with your loan(s). You need to create a new account if you haven't already.
User ID - Your User ID must be between 6 and 62 characters. User ID's cannot include special characters such as parenthesis "()" or brackets, "{}, []".
Password - Your password must be between 8 and 32 characters with at least three of the following:
a lowercase letter, an uppercase letter, a number, and a special character, except for parenthesis "()", brackets, "{}, []", and an ampersand, "&".
Password Hint - your password hint cannot contain any special characters
A .gov website belongs to an official government organization in the United States
A lock () or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.
After you make 20-25 years of qualifying payments on an IDR plan, your remaining loan balance(s) may be forgiven. These repayment plans also work for Public Service Loan Forgiveness. If you are participating in an IDR plan, you can use the following link to log in to your account at StudentAid.gov to
View your IDR payment counts this link will open in a new window
Past periods of repayment, deferment, and forbearance might now count toward IDR forgiveness because of the payment count adjustment. To learn more, visit https://studentaid.gov/announcements-events/idr-account-adjustment this link will open in a new window for more information.
To learn more about Student Loan Forgiveness, visit https://studentaid.gov/manage-loans/forgiveness-cancellation this link will open in a new window or more information.
Federal Student Aid (FSA) is your federal loan provider. FSA uses servicers (private companies) like MOHELA to manage billing, questions, and payments, and to help you enroll in the best repayment plan for you.
Learn more about Federal Student Aid this link will open in a new window
See your repayment options with Loan Simulator this link will open in a new window
MOHELA sympathizes with those impacted by the recent natural disasters. If you reside in a designated disaster area declared by FEMA, you may be able to temporarily postpone your student loan monthly payment. Contact us today to determine if you qualify.
Looking for a paper copy of your 1098-E for your records? Log in to your online account and select ‘More…' followed by ‘Tax Statements' to view and print your student loan interest statement.
Due to changes in PSLF regulations, you can now buy back certain months of your payment history to make them qualifying payments for PSLF. Specifically, you can buy back months that do not count as qualifying payments because you were in an ineligible deferment or forbearance status.
The buyback opportunity is only available if you already have 120 months of qualifying employment and buying back months in forbearance or deferment would result in forgiveness under PSLF or Temporary Expanded PSLF (TEPSLF). Please note: The PSLF program is managed by the U.S. Department of Education, not MOHELA. To learn more about next steps, and general information on the program, visit Studentaid.gov/PSLFbuyback.