Get to Know MOHELA
Welcome to MOHELA - the Missouri Higher Education Loan Authority – committed to excellent student loan servicing and
helping families successfully repay student loans. Whether you are a student planning for college, a parent supporting your
child's educational journey, or a borrower managing student loan repayment, MOHELA is here to guide you along your repayment
journey.
Who We Are: MOHELA is a non-profit organization and official servicer of Federal Student Aid dedicated
to providing world-class customer service to student loan borrowers. With over 40 years of experience in the student loan
servicing industry, our dedicated customer service team has the expertise to help you manage your loans – answer any account
questions, help you explore your benefits and repayment options, and process your payments.
Our Mission: At MOHELA, our commitment is to provide exceptional customer service to help ease the burden
of financing higher education and to aid in repaying your student loans. We promise to listen, offer customized solutions to
meet your specific needs, and provide superior guidance as your resource expert.
Services We Offer:
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Make Payments: Easily manage your payments through our secure platform, providing a convenient way to
stay on top of your financial obligations. MOHELA offers several online tools to manage your account.
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Change Repayment Plans: Explore flexible repayment options aligned with your evolving financial
situation, ensuring your student loan payments fit your current circumstances.
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Explore Options: Navigate various choices for loan management to help find the solutions that best fit
your goals, such as deferment and forbearance to loan forgiveness programs.
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Get Help: Whether you have questions, need assistance with your account, or require guidance on financial
matters, our dedicated support team is here to assist you at every step.
We know student loans are often one of graduates' first significant financial obligations. As your student loan servicer,
we are here to help answer any questions you may have, explore your benefits and repayment options, and process payments on
your behalf. At MOHELA - we are here to help!
Check out our 2023 Year-in-Review! MOHELA is dedicated to helping borrowers navigate their student loans.