Get to Know MOHELA

Welcome to MOHELA - the Missouri Higher Education Loan Authority – committed to excellent student loan servicing and helping families successfully repay student loans. Whether you are a student planning for college, a parent supporting your child's educational journey, or a borrower managing student loan repayment, MOHELA is here to guide you along your repayment journey.

Who We Are: MOHELA is a non-profit organization and official servicer of Federal Student Aid dedicated to providing world-class customer service to student loan borrowers. With over 40 years of experience in the student loan servicing industry, our dedicated customer service team has the expertise to help you manage your loans – answer any account questions, help you explore your benefits and repayment options, and process your payments.

Our Mission: At MOHELA, our commitment is to provide exceptional customer service to help ease the burden of financing higher education and to aid in repaying your student loans. We promise to listen, offer customized solutions to meet your specific needs, and provide superior guidance as your resource expert.

Services We Offer:

  • Make Payments: Easily manage your payments through our secure platform, providing a convenient way to stay on top of your financial obligations. MOHELA offers several online tools to manage your account.

  • Change Repayment Plans: Explore flexible repayment options aligned with your evolving financial situation, ensuring your student loan payments fit your current circumstances.

  • Explore Options: Navigate various choices for loan management to help find the solutions that best fit your goals, such as deferment and forbearance to loan forgiveness programs.

  • Get Help: Whether you have questions, need assistance with your account, or require guidance on financial matters, our dedicated support team is here to assist you at every step.

We know student loans are often one of graduates' first significant financial obligations. As your student loan servicer, we are here to help answer any questions you may have, explore your benefits and repayment options, and process payments on your behalf. At MOHELA - we are here to help!

Check out our 2023 Year-in-Review! MOHELA is dedicated to helping borrowers navigate their student loans.

A visual graphic depicting a '2023 Year in Review' that shows how MOHELA helps borrowers navigate repayment of their student loans. The image features several columns that depict total number of loan servicing and payment requests that were processed on behalf of borrowers; web visits for payment resources and tools; and borrower customer service calls facilitated over the one-year period. The graphic also depicts how MOHELA gives back to support the student community, including through contributions to support student scholarships and grants, as well as community educational efforts for counselors on FAFSA and college tuition.