Important Announcement

A federal court issued an injunction preventing the U.S. Department of Education from implementing the Saving on a Valuable Education (SAVE) Plan and parts of other income-driven repayment (IDR) plans.

Important Updates

Saving on a Valuable Education (SAVE) Plan Recertification Dates Extended

If you're enrolled in the SAVE Plan, there's good news. MOHELA, following guidance from the U.S. Department of Education, has extended your deadline to recertify your income-driven repayment (IDR) plan. No action is needed. Watch for communication on your new recertification date.

For the latest information on the SAVE Plan, visit StudentAid.gov/save.

Income-Driven Repayment (IDR) processing

A federal court issued an injunction changed how ED can implement certain parts of IDR plans. Because of these changes, the U.S. Department of Education has instructed federal student loan servicers to deny IDR applications where "lowest monthly payment" was selected, more than one IDR plan was selected, or an IDR plan was not selected. Visit Studentaid.gov/loan-simulator to review your options and apply for an eligible repayment plan.

Saving On A Valuable Education (SAVE) Plan Administrative Forbearance

In July 2024, a federal court injunction blocked parts of the SAVE Plan. As a result, eligible federal student loans were placed in forbearance with a 0% interest rate. During this forbearance interest had not accrued; therefore, loan balances (including principal and interest) have not increased during this forbearance. You will not have to make payments until the SAVE forbearance ends. In February 2025, a second federal court injunction ended the SAVE 0% interest rate. To comply with this injunction, loan(s) in the SAVE Administrative Forbearance began accruing interest on August 1, 2025.

You can view your interest rate, outstanding interest amount, or make payment toward interest via your online account. For more information, view our FAQs!

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Payment Methods

There are several options for borrowers and endorsers to make payments. See below for details. Please allow for two to four business days for your payment to be processed and posted to your account. It may take an additional day to post during a holiday.

Auto Pay

Enroll in Auto Pay to have your monthly payments electronically debited from your bank account. You could also receive a 0.25% interest rate discount. Learn more about Auto Pay interest rate reduction or sign up now).

Please be advised, per Section 2 of the Auto Pay Authorization Agreement, MOHELA is not able to apply an additional withdrawal amount (more than your monthly payment amount) on your behalf. To apply an additional withdrawal amount, you will need to edit your agreement through your online account. After logging in, select "Payments and Billing" from the top menu. Then, select "Auto Pay", enter your desired Requested Auto Pay Amount for each loan, select "Preview", and then "Submit". Any additional withdrawal amount applied to your Auto Pay Agreement will continue to be withdrawn until you notify us to make a change.

Good to know – Borrowers and Endorsers can enroll in Auto Pay via their online account.

One-Time, Online Payment

Make a one-time payment, online, anytime. Log in to your account.

Good to know - If you are an endorser on multiple loans, or you are the primary borrower on a loan(s), you can choose how to allocate your payment across the loans.

Automated Phone System

Use our automated phone system to make a payment when it's convenient for you, 24/7.

1-888-866-4352 (Toll Free) or 636-532-0600 (International)

If paying with a debit card, payment will only be accepted from the card holder of the debit card being used to submit the payment. If your name is not listed on the card, you will not be able to submit the payment.

One-Time Payment over the Phone

Call and speak with a Student Loan Counselor to make a payment over the phone.

1-888-866-4352 (Toll Free) or 636-532-0600 (International)

Check our hours of operation.

If paying with a debit card, payment will only be accepted from the card holder of the debit card being used to submit the payment. If your name is not listed on the card, you will not be able to submit the payment.

Bill Pay Service

Use a bill pay service, such as through your financial institution.

Good to know - When using a bill pay service, you will need your account number and MOHELA's payment mailing address.

Department of Education - MOHELA
P.O. Box 790453
St. Louis, MO 63179-0453

Mail a Check or Money Order

Make the check or money order payable to MOHELA. Remember to include your MOHELA account number.

Mail to:

Department of Education - MOHELA
P.O. Box 790453
St. Louis, MO 63179-0453

Good to know - This payment method takes the longest amount of time for your payment to be processed. Do Not Send Cash.

All payments must be drawn on U.S. financial institutions and in U.S. currency.