Account Management Tools

Important Notice About Your Tax Information

You may have additional 2023 interest paid:

• Log in to your mohela.com account to access the amount of interest paid on your student loans in 2023 while serviced on MOHELA's legacy platform via mohela.com.

• If you've received notice that your account has transitioned to MOHELA's new loan servicing platform, log in to mohela.studentaid.gov to access the amount of interest paid on your student loans in 2023 after the transition of your account.
  

• It is important to note you may have interest payment information located on both platforms depending on the timing of the transition of your student loan account.
  

If you have questions about how your student loan interest paid amount may affect your taxes, please contact your tax advisor.  For more information on your student loan tax information, visit our Tax FAQ.

Welcome to our new MOHELA portal

If your account recently transitioned to our new servicing portal, we're excited you're here.  It's time to create an online account.  You can also read our info page about the transition.

MOHELA Transitioning Loan Servicing Platforms

We're making enhancements! MOHELA is part of Federal Student Aid's (FSA's) long-term servicing solution that will eventually allow you to fully manage your federal student loans on StudentAid.gov. Transitioning to StudentAid.gov will ensure borrowers can continue to successfully manage repayment of their federal student loans in a secure, long-term servicing environment. 

No action is required of you as part of this change. MOHELA will continue to be your student loan servicer and will remain in contact with you regarding updates to your account. You may notice changes to our website and communications during this transition. For more information about how FSA is changing your student loan web experience, visit StudentAid.gov/streamlining.

High Call Volume

Due to the unprecedented event of millions of student loan borrowers returning to repayment at the same time, you may experience longer than normal wait times to speak to a Customer Service Representative. Log in for self-service 24/7 or visit StudentAid.gov. There you can explore your repayment plan options which may help to lower your monthly payment amount. We appreciate your patience.

Saving on a Valuable Education (SAVE) Repayment Plan (formerly the REPAYE Program)

The SAVE plan provides the lowest monthly payment of any income-driven repayment plan available to nearly all student borrowers. If you were previously participating in the Revised Pay as You Earn (REPAYE) plan, you will automatically be enrolled in the SAVE Plan and your payment recalculated before payments resume, no action is required. If you want to enroll in the SAVE plan and calculate what your estimated monthly payment may be, use Loan Simulator.

Note: If you are on the REPAYE alternative plan, you will need to apply for the SAVE plan.

Income-Driven Repayment Account Adjustment

Update: If you received an email from Federal Student Aid regarding income-driven repayment forgiveness, please know that we are working to process your forgiveness as soon as possible. Once the forgiveness has been applied, you will be notified. Our customer service representatives do not have any further information about this forgiveness to provide at this time.

Based on the newly eligible months from the one-time account adjustment, borrowers who have reached 240 or 300 months' (as applicable) worth of payments for IDR forgiveness or 120 months of PSLF will begin to see their loans forgiven in spring 2023. The Department will continue to discharge loans as borrowers reach the months needed for forgiveness. All other borrowers will see their accounts update in 2024.

For more information, please visit StudentAid.gov/IDRAdjustment.