Important Announcements

Starting on July 1, 2026, the interest rate reduction for borrowers enrolled in auto pay will go from 0.25% to 1%. This reduction is available to borrowers with Direct Loans disbursed on or after July 1st, 2012. Visit StudentAid.gov to learn more and enroll by 11:59 p.m. ET on Sept. 30, 2026, to receive the temporary benefit through June 30, 2028.

On March 10, 2026, a court order ended the Saving on a Valuable Education (SAVE) Plan. The U.S. Department of Education will contact impacted borrowers, who can explore and apply for other repayment plans. For more information, visit StudentAid.gov/courtactions.

On Oct. 30, 2025, the U.S. Department of Education published final Public Service Loan Forgiveness (PSLF) program regulations that will be effective on July 1, 2026. We'll provide updates when the regulations are implemented. For now, there are no impacts to borrowers, payment counts, or discharges.

Visit StudentAid.gov/publicservice for more information about PSLF and current program requirements.

For more information about employer eligibility, visit StudentAid.gov/pslf/employer-search.

To apply for PSLF, use the PSLF Help Tool at StudentAid.gov/pslf.

Important Updates

In honor of Independence Day our offices are closed Friday, July 3 and Saturday, July 4. Payments may take up to five business days to post to your account. This delay will not change the effective date of your payment.

PSLF and PSLF Buyback

The PSLF program is managed by the U.S. Department of Education not MOHELA. To learn more about your next steps, and general information on the programs, visit Studentaid.gov/PSLF or Studentaid.gov/PSLFbuyback.

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Important Announcements Contact Us

Difficulty Making Your Payments?

Change Your Repayment Plan

Need lower monthly payments? Determine if your income and family size will lower your monthly payment by using Federal Student Aid's Loan Simulator   this link will open in a new window . You may qualify for a lower payment on an income-driven repayment (IDR) plan. What you pay depends on your loan’s plan eligibility, household size, loan balance, and income. You can switch to a different plan at any time to better suit your needs and goals.

Repayment Plans:

Regular Repayment Plans Income-Driven Repayment Plans (IDR)

Standard: Fixed payments for 10 years from your repayment start date (or up to 30 years for consolidated loans)

Repayment Assistance Plan (RAP): Dependent on a calculation of income and household size.

Tiered-Standard: Fixed payments for terms of 10, 15, 20, or 25 years based on your total loan balance.

Income Based (IBR): Generally 10% or 15% of discretionary income

Graduated: Begins with lowest eligible payment based on the loan, then increases every 2 years

Income-Contingent (ICR): Generally 20% or less of discretionary income

Extended Repayment: Fixed or Graduated for up to 25 years

Pay As You Earn (PAYE): Generally 10% of discretionary income

Temporarily Postpone Monthly Payments

If you prefer to stay on your current repayment plan and are unable to make payments right now, you may be able to temporarily postpone payments if you meet certain eligibility requirements. Depending on your loan type and the postponement option, interest may continue to accrue and be added to the principal balance (capitalized) when the option ends. Learn more about these deferment and forbearance options   this link will open in a new window .

Possible Reasons to Temporarily Postpone Payments
(Other Reasons MAY be Acceptable)

  • Americorps/Peace Corps

  • Cancer Treatment

  • Department of Defense Repayment Program

  • Economic Hardship

  • In-School

  • Medical/Dental Internship

  • Military Active Duty

  • Post Active Military Duty

  • Natural Disaster

  • Rehabilitation Training

  • Student Loan Debt Burden

  • Teacher Loan Forgiveness

  • Unemployment

Making Payments

Payments can be made online, by phone, using a bill pay service, through Auto Pay   this link will open in a new window (which also provides an interest rate reduction), or by mail. Log in and select "Contact Us" for the correct payment address for your account.

Note: Mailing your payment may delay its receipt by MOHELA. Your payment will be credited as of the date we receive it. However, if your account becomes delinquent before the payment is posted, or is already delinquent, you may receive additional communications from us. Always include your MOHELA account number when making payments. Do Not Send Cash. All payments must be drawn in U.S. currency on a U.S. financial institution or TD Bank.

Change Your Payment Due Date

Is your student loan payment due before you get paid?
Changing your due date to another date within the month may be a solution (excluding the 29th through 31st). If requested and approved, please allow up to two billing cycles to complete the change and be aware that your monthly payment amount may change. In some instances, this may cause you to pay more interest over the life of the loan.

Consolidate Your Loans

Do you have multiple outstanding loans or student loan servicers?
Simplify the repayment process with a Direct Consolidation Loan, which allows you to combine your federal student loans into one loan with one monthly payment. Consolidating may not be the best option for everyone. Before you decide, learn more about Consolidation, along with its potential advantages and disadvantages, at studentaid.gov/loan-consolidation   this link will open in a new window .