Important Announcements

Starting on July 1, 2026, the interest rate reduction for borrowers enrolled in auto pay will go from 0.25% to 1%. This reduction is available to borrowers with Direct Loans disbursed on or after July 1st, 2012. Visit StudentAid.gov to learn more and enroll by 11:59 p.m. ET on Sept. 30, 2026, to receive the temporary benefit through June 30, 2028.


On March 10, 2026, a court order ended the Saving on a Valuable Education (SAVE) Plan. The U.S. Department of Education will contact impacted borrowers, who can explore and apply for other repayment plans. For more information, visit StudentAid.gov/courtactions.


On Oct. 30, 2025, the U.S. Department of Education published final Public Service Loan Forgiveness (PSLF) program regulations that will be effective on July 1, 2026. We'll provide updates when the regulations are implemented. For now, there are no impacts to borrowers, payment counts, or discharges.

Visit StudentAid.gov/publicservice for more information about PSLF and current program requirements.

For more information about employer eligibility, visit StudentAid.gov/pslf/employer-search.

To apply for PSLF, use the PSLF Help Tool at StudentAid.gov/pslf.

Important Update

Repayment Plan Changes Starting July 1, 2026

The newest repayment plans—the Repayment Assistance Plan (RAP) and Tiered Standard Plan—are available effective July 1, 2026. Visit StudentAid.gov/bigupdates to learn more about these new repayment plans and other changes to the federal student aid programs. To apply, visit Studentaid.gov/repayment-calculator.


SAVE Plan is Ending

Borrowers who enrolled in or applied for the Saving on a Valuable Education (SAVE) Plan and have loans in forbearance must select a new repayment plan after receiving a notice from MOHELA. No need to call! For a quick and easy path to change plans or explore your options, log in to your Studentaid.gov account, and use the Repayment Calculator. For more information, visit our FAQ page.


Agents can't process IDR plans

If you are calling MOHELA to request an income-driven repayment plan including the new RAP plan, please know that our phone agents cannot sign you up for those plans. Visit Studentaid.gov/IDR to apply today.

If you've recently submitted an application on Studentaid.gov, it may take up to a few days for MOHELA to receive your application. You will be notified once your application is processed. Thank you for your patience.

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Death Discharge

In the unfortunate situation when a borrower or the dependent student of a PLUS Loan passes, their federal student loan(s) may be eligible for partial or full discharge. MOHELA can assist you during this difficult time.

Please provide us a copy of the death certificate (clear photo copy is acceptable).

For borrowers with Direct Loans, alternative documentation may be accepted. If a death certificate is unavailable, please provide alternate documentation so MOHELA can attempt to obtain the necessary verification to process a discharge request. Alternative documentation should include the decedent’s name and date of birth. Examples include:

  • Verification from an official of a county clerk’s office stating that the decedent is deceased, but that a death certificate could not be readily provided.

  • A letter from a clergyman or funeral director on official letterhead.

  • An announcement of the student/borrower's death from a local newspaper.


Please submit the death certificate or alternative documentation (Direct Loans only) to:

  • Fax to 866-222-7060

  • Upload by logging in and clicking Upload

  • Mail to:

    MOHELA
    633 Spirit Drive
    Chesterfield, MO 63005

Payments made after the confirmed date of death are returned to the estate prior to the discharge of the remaining balance.

If no acceptable proof of death is received, MOHELA will begin servicing the borrower's loans at the same level of delinquency as when MOHELA received the initial death notification.

If you have any questions regarding the process, please don’t hesitate to contact us.

Tax Implications if Your Loans are Discharged

As a result of a change in tax law, the Internal Revenue Service (IRS) has determined that loan balances that are discharged due to Death are not considered income for federal tax purposes if the discharge occurs on or after January 1, 2018. If you receive a Form 1099-C, you should keep the form with the borrower’s records, but you do not need to include it when filing the borrower’s federal tax return. For additional information, visit irs.gov  this link will open in a new window .

The discharged loan amount may be considered income for state tax purposes. You may want to consult with the state tax office or a tax professional before you file the borrower’s state tax return.