Contact Us

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Phone and Hours

Direct Loan (DL) Servicing

1-888-866-4352 (Toll Free)
636-532-0600 (International)
TTY: Dial 711

Hours of Operation

Day of the Week Hours of Operation
Monday:8 a.m. - 9 p.m. Eastern Time (ET)
Tuesday:8 a.m. - 8 p.m. ET
Wednesday:8 a.m. - 8 p.m. ET
Thursday:8 a.m. - 6 p.m. ET
Friday:8 a.m. - 6 p.m. ET

Payment and automated account information is also available 24/7. Your Social Security Number or Account Number is required by our automated phone line.

Securely Message Us

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Send a Letter or Submit Documents

Mail

MOHELA
633 Spirit Drive
Chesterfield, MO 63005-1243

Do not submit payments to this address.

Fax

1-866-222-7060
636-787-2790 (International)

Secure Upload

For fastest processing of documents, upload via your online account.

Payments

Please include your account number on all payments and mail to:

Department of Education - MOHELA
P.O. Box 790453
St. Louis, MO 63179-0453

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